SiteZip Help & Support

Problem with Site

1) My website looked great when I made it on my computer. I even had my friend check it out, but now I’m getting emails saying that it looks funny or doesn’t work in Internet Explorer. What’s wrong?
Often, compatibility problems between different programs and even different versions of programs will cause your webpage to have a host of errors including images or text in the wrong position, web features that don’t work, script error messages, or even web browser crashes. Most of the time, this means that your site was designed and tested in an older version of the browser that has different features than the one your user is using. If your website is having compatibility issues, it can be hard to diagnose these on your own. Instead, trust a web site like to find the problems and give you recommendations on how to fix them before you lose customers.
2) I just designed this really great website, and no matter how many times I try, it just won’t show up in search engines. How can I fix this?
Search engines today look for more than just a web address. There are sophisticated formulas that look for what your website offers in an attempt to help surfers find exactly what they are looking for. If your website does not contain well written, relevant content, it will be more difficult to get a search engine to list your site among the top results for certain searches. If you don’t feel comfortable writing a lot of content for your site, you can outsource the job. However, be sure you find the right writer, or you may end up with meaningless content that doesn’t provide a service to your readers or up your search engine rankings.
3) I designed a webpage on my own, but it doesn’t look the way I wanted it to. I included lots of information, big beautiful pictures, and everything else my customers want, but it just doesn’t look right. What do I do?
Finding the right balance to ensure your webpage has a good mix of content, photos, graphics, and information can be tough. There are companies out there who can help you design a page that is both user-friendly and visually appealing, but you may need to find them. This is another area where web tune-up sites like can help. After analyzing your work, can help you come up with solutions to get your page up and running right.
4) I thought of the perfect name for my site, but it’s already taken! Is there any way I can get the name that I need?
The answer to this one is… maybe. Sometimes, you can perform a domain name search and you will be able to find who owns it and make an offer to buy it. But if the owner intends to use the name for his or her site, you may be out of luck. There is another solution- sometimes variations of the name are still available, or you can come up with another name that may describe you site equally well. In either case, the pros at can help you come up with the best solution.
5) Help! I can’t get my email working! I tried everything but I still can’t send or receive emails or connect my web based email to my desktop email program. Is there a way to fix this?
Usually, there is a way to fix any email problem, but they can be very tricky. Whether you want to route different email accounts to a single inbox, or take advantage of Microsoft Office Outlook to handle emails, you may have a lot of questions. This is another area where you will need to look for help. Website tune-up services like have pros that will help you get your email issues resolved quickly and without major hassles.




Suggested Tune-ups

  • Switch DNS Records to New Host

    Switch DNS Records to New Host

    Price: $9.95

    Are you switching hosting companies? We can update the DNS to point to the correct host at the registrar.

  • Assistance Over the Phone

    Assistance Over the Phone

    Price: $14.95

    Sometimes it's just easier to see what is going on over the phone. Schedule a call with us, we'll help you solve the issue. 15 minute call.

  • Diagnostic


    Price: $0

    If it's broken, we can fix it. We can assess the situation and make professional recommendations to make it right again. Find us on Twitter, FaceBook, Live Chat or Contact us.

  • Resize Pictures - 50 Pack

    Resize Pictures - 50 Pack

    Price: $19.95

    Do you have large pictures or images that you need to have shrunk to fit on your website so they load faster and look better? Get this job and we'll deliver the right size and type.

  • Standard Domain Transfer Service

    Standard Domain Transfer Service

    Price: $54.95

    If you would like to transfer a new or old domain from one registrar to another you will need this option. Use this if you purchased a domain from another party.